Dashboards & Governance Reporting — Metrics, KPIs, Incident Trends & Waiver Dashboards

Dashboards & Governance Reporting — Metrics, KPIs, Incident Trends & Waiver Dashboards

Zen AI Governance — Knowledge Base • EU/UK alignment • Updated 12 Nov 2025 www.zenaigovernance.com ↗

Dashboards & Governance Reporting — Metrics, KPIs, Incident Trends & Waiver Dashboards

NIST AI RMF Implementation Governance Analytics
+ On this page
Key takeaways
  • Governance dashboards transform static documentation into living compliance evidence.
  • KPIs combine quantitative model metrics and qualitative oversight activity.
  • Waiver and incident dashboards provide early-warning intelligence for AI risk management.

Overview & objectives

AI governance dashboards consolidate data from risk registers, audits, incident reports, and performance metrics into a single operational view. They allow the AI Governance Board, regulators, and auditors to verify ongoing compliance with ISO 42001, NIST AI RMF, and the EU AI Act. Dashboards also reduce manual reporting by 70–80 %, allowing evidence and KPI updates to be synchronised in near-real time.

Dashboard architecture

  • Data inputs: Risk Register, CAPA tracker, PMM system, audit logs, bias metrics, model telemetry.
  • Processing: ETL or API pipelines (e.g., Make.com, GCP Dataflow, Power BI Gateway).
  • Storage: Centralised AIMS Data Warehouse or governed SharePoint/Firestore collection.
  • Visualisation: Power BI, Looker Studio, Tableau Cloud or Grafana.
  • Access Control: Role-based dashboards (Board, Oversight, Developer, Regulator).

Core KPIs & indicators

KPIDefinitionTarget
Compliance Score% of active AI systems fully compliant with AIMS controls.> 95 %
Bias Risk IndexWeighted score from fairness tests (lower = better).< 0.10
Incident Closure SLAAverage time to resolve AI incidents.< 7 days
Audit Non-ConformitiesNumber of open NCs from internal/external audits.0 critical / < 3 minor
CAPA Completion Rate% of CAPAs closed within agreed timeline.> 90 %
Training Coverage% of required AI governance training completed.> 95 %

Incident & waiver dashboards

  • Incident Dashboard: Displays open/closed incidents, severity trend, and recurrence rate.
  • Waiver Register: Lists risk acceptance decisions (with justification & expiry date).
  • Heatmap View: Severity × Likelihood across systems.
  • Drill-down: From high-risk model → evidence → CAPA record → closure proof.
  • Colour-coded alerts (red = critical, amber = review, green = compliant).

Integration with AIMS & RMF

  • Dashboards pull directly from AIMS Risk Register API or export feeds.
  • Each metric mapped to RMF function: GOVERN = policy status, MAP = risk classification, MEASURE = metrics, MANAGE = CAPA closure.
  • Automatic evidence ID tagging links dashboard charts to stored records.
  • Quarterly Governance Board packs generated automatically (PDF or HTML).

Reporting cadence & reviews

  • Monthly: Operational metrics for Oversight Team.
  • Quarterly: Management Review (ISO §9.3) — include dashboard extracts.
  • Annually: Governance Board report for regulators & auditors.
  • Real-time: Threshold breaches trigger notifications to CAPA system.

Automation & data pipelines

  • APIs connect AIMS records, incident logs, and bias test results to dashboard datasets.
  • Use ETL schedulers (Cloud Composer, Power Automate) for daily refresh.
  • Automated versioning — each refresh archived as evidence snapshot.
  • Metadata includes data owner, refresh timestamp, and validation status.

Visualisation & tool examples

  • Looker Studio: Interactive trustworthiness & bias trend charts.
  • Power BI: Heatmaps for high-risk systems, compliance scorecards.
  • Grafana: Real-time monitoring with alert webhooks to Slack/MS Teams.
  • SharePoint Reports: PDF exports for auditors with version stamping.

Common pitfalls & remedies

  • Static dashboards: Automate refresh using APIs, not manual uploads.
  • Inconsistent data sources: Centralise metrics under AIMS Data Warehouse.
  • Metric overload: Focus on 6–8 core KPIs for Board visibility.
  • No link to CAPA: Always tie alerts to issue records for accountability.

Implementation checklist

  • Governance Dashboard designed & approved by AI Governance Board.
  • Data pipelines linked to AIMS Risk Register & CAPA system.
  • Metrics validated quarterly & visualised via role-based dashboards.
  • Automated evidence export active for audit readiness.
  • Threshold alerts & waiver tracking integrated into Oversight reviews.

© Zen AI Governance UK Ltd • Regulatory Knowledge • v1 12 Nov 2025 • This page is general guidance, not legal advice.