Vendor Due Diligence & Contracts — Foundations

Vendor Due Diligence & Contracts — Foundations

Zen AI Governance — Knowledge Base EU/UK alignment Updated 05 Nov 2025 www.zenaigovernance.com ↗

Vendor Due Diligence & Contracts

EU AI Act Compliance Foundations EU/UK aligned
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Key takeaways
  • Treat model vendors like critical infrastructure: require safety/security evidence and incident SLAs.
  • Contracts must secure your right to evaluate, monitor and withdraw safely.

Screening & criticality

  • Classify vendors by data sensitivity, model reliance, business impact; set enhanced DD for critical tier.

DD questionnaire (AI-specific)

  • Model provenance, training data sources/licences, eval results, safety policies, known limitations, red-team history.

Security & privacy

  • Encryption, key management, egress controls, logging; data use for training; regionality; DPA and SCCs/IDTA.

Safety & model risks

  • Abuse handling, jailbreak mitigation, bias controls, content filters, harmful output suppression.

Attestations & evidence

  • Third-party audits/assurance reports; conformity statements; model cards; vulnerability disclosures.

SLAs & incident duties

  • Uptime/latency; incident notification times; cooperation duties; forensics; rollback support.

Licensing & IP

  • IP ownership of outputs; indemnities; training on your data; derivative works; open-source obligations.

Acceptable use & constraints

  • Sector bans; disallowed prompts; user content restrictions; rate limits; export controls.

Audit & termination

  • Evidence access; audit rights; termination assistance; data deletion & model unlearning options.

Flow-downs & sub-processors

  • Require vendor to flow obligations to subs; approval of changes; sub-processor registry & notice.

Scoring & approval

  • Weighted scoring (safety, security, privacy, performance, cost); go/no-go and conditions to proceed.

Due diligence checklist

  • DD complete; evidence captured; SLAs agreed; audit rights; termination plan; ongoing monitoring set.

© Zen AI Governance UK Ltd • Regulatory Knowledge • v1 05 Nov 2025 • This page is general guidance, not legal advice.

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