Transparency, User Info & Labelling — Foundations

Transparency, User Info & Labelling — Foundations

Zen AI Governance — Knowledge Base EU/UK alignment Updated 05 Nov 2025 www.zenaigovernance.com ↗

Transparency, User Info & Labelling

EU AI Act Compliance Foundations EU/UK aligned
+ On this page
Key takeaways
  • Tell people clearly when AI is used, what it can/can’t do, and how to reach a human.
  • Keep the exact wording versions and comprehension test results as evidence.

AI use disclosure

  • Inline badges; first-use interstitials; channel-specific disclosures (chat, email, voice, web forms).

Instructions of use

  • Intended purpose; known limitations; do/don’t; when to escalate to a human; data entry cautions.

Explainability & limits

  • Confidence/uncertainty cues; source previews for RAG; counterfactual examples where appropriate.

Provenance & watermarking

  • Image/audio/video labelling; watermark policies; disclosure for synthetic media and UGC moderation.

Content & UGC disclosures

  • Help text near inputs; clear consent prompts for training/feedback reuse; link to policy and opt-out.

Accessibility & language

  • Reading level; localisation; screen-reader tags; high-contrast modes; plain-language alternatives.

Privacy notices

  • Specific to AI features: lawful basis, retention, model feedback handling, sharing, DSRs.

Children & vulnerable users

  • Age-appropriate design; parental controls; simplified disclosures; safety rail enhancements.

Channel-specific patterns

  • Web, mobile, email, SMS, IVR/voice — each needs its own placement, copy length, and escalation path.

User testing & comprehension

  • A/B wording; comprehension questions; misinterpretation logging; change control for copy.

Records & audit

  • Archive of versions; screenshots; decision/rationale for wording changes; test results.

Transparency checklist

  • Disclosures live in all channels; instructions of use linked; records archived; evidence index updated.

© Zen AI Governance UK Ltd • Regulatory Knowledge • v1 05 Nov 2025 • This page is general guidance, not legal advice.

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